What happens after I book my session?
We offer in-studio and on-location sessions.
What is a consultation appointment?
What is an ordering appointment?
When will you receive an order?
How long do we keep images on file?
When do you pay for your session and what is included?
How do I reschedule a session?
When do you pay for your order?
Can I have my order shipped?
We offer custom products and framing.
Acceptable Payment Methods
We will select a session date, schedule a phone consultation, and schedule an image preview and ordering appointment. At your consultation appointment, we will discuss your session in detail (ie: wardrobe, hair, makeup, locations, etc). On the day of your session, we will review your wardrobe and help you feel and look your best. After we have put together your story, we will meet up and share everything with you at the image preview and ordering appointment.
Most clients prefer the energy that comes with an on-location session. However, we do offer in-studio options.
Your consultation will take place before your photoshoot. At this appointment, we will talk about locations, outfits, hair/makeup, ideas, timeline, collections, and what will happen after the session.
This is when you get to see your images and place your order. Your ordering appointment will be approximately 10-14 days after your session and will be pre-scheduled at your consultation. Please set aside 1-2 hours for this appointment and we ask that small children are not in attendance.
Your portraits will be ready for pickup, approximately 4-6 weeks after your order is placed.
Non-ordered images will be removed from our system following your ordering appointment. We do not archive or save any unordered files. All ordered and paid for images are archived for a period of up to 1 year.
100% payment of your session fee is required at the time of booking and will hold your session date on our calendar. The session fee takes into consideration the time dedicated to the creation and conceptualization of your session, as well as the careful planning and professional guidance during your consultation and ordering appointment. The session fee is non-refundable.
We understand that unexpected events come up (illness, weather, travel delays, emergencies, etc). If you need to reschedule, please call us as soon as possible. If you reschedule within a 24-48 hour time frame, we will do our best to reschedule your session within (2) months or your original appointment date. Keep in mind that session fees are non-refundable and you will be given one opportunity to reschedule.
We require 100% of your total order before any portion of the order is processed. This includes digital images and/or yearbook images). However, payment arrangements can be made. All orders are custom made and non-refundable.
Yes, we can ship your orders and will include the shipping and handling fee in your invoice.
We specialize in artwork that is meant to decorate your home. As such, we offer both custom Canvas Gallery Wraps, Metal Prints, Acrylic Image Blocks, Custom-Framed Portrait Art, and custom design Boutique Graduation Announcements. Also included are custom Art Displays, Art Image Albums, USB Drives, and Image Keepsake Boxes. We work with each client to ensure you choose pieces that will work with the style of your home.
We accept Cash, Check, Visa, MasterCard, Discover, American Express, Apple Pay, Google Pay, Link, Affirm and Klama